Shipping policy

We work with third-party suppliers and fulfillment partners to process and ship orders.

Order Processing

Orders are generally processed within 2–5 business days after payment has been successfully received.

During periods of high demand, holidays, promotions, or unexpected circumstances, processing may take longer.

Estimated Delivery Times

Estimated delivery times depend on the destination and fulfillment location.

Typical estimated delivery times are:

Destination	Estimated Delivery
Domestic orders	5–15 business days
United States	7–20 business days
United Kingdom	7–20 business days
Europe	7–25 business days
Canada	10–25 business days
Australia/New Zealand	10–25 business days
Other international destinations	10–30 business days

These are estimates, not guaranteed delivery dates.

Tracking

Where available, tracking information will be provided after your order has been shipped.

Tracking information may take several days to become active after the shipping carrier receives the package.

Shipping Delays

Delivery may be delayed due to circumstances outside our control, including:

Customs processing;
Weather;
Carrier delays;
Public holidays;
Incorrect or incomplete delivery information;
High shipping volumes;
Supplier delays; or
Other unforeseen circumstances.

We cannot guarantee delivery by a particular date unless expressly stated otherwise.

Customs and Import Fees

For international orders, the customer may be responsible for customs duties, import taxes, VAT, or other charges imposed by the destination country.

These charges vary depending on the destination and applicable laws.

We recommend checking your country's import requirements before placing an international order.

Incorrect Address

Customers are responsible for providing an accurate shipping address at checkout.

If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply if the order needs to be reshipped.

Lost Packages

If your tracking information indicates that a package has been delivered but you cannot locate it, please first check with household members, neighbors, building reception, and the shipping carrier.

If the package remains missing, contact us at sarav.santosh2009@gmail.com so we can investigate.