Refund Policy

At Oddly, we want you to be happy with your purchase. If you’re not satisfied with your order, we accept eligible returns and refunds in the form of store credit.

Eligibility for Returns

• Items must be unused, unworn, and in their original condition.

• Items should be returned with their original packaging, where applicable.

• Refund requests must be made within 7 days of receiving your order.

• Items that are damaged due to misuse, wear and tear, or improper handling may not be eligible for a refund.

Refunds & Store Credit

Once your return is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will not be issued to the original payment method. Instead, you will receive store credit equal to the eligible refund amount, which can be used toward a future purchase at Oddly.

Store credit:

• Has no cash value.

• Cannot be exchanged for cash.

• Can be used on future purchases from our store.

• Will be issued after the returned item has been inspected and approved.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery with your order details and clear photos of the issue. We will review the request and, if approved, provide store credit or an appropriate replacement.

Return Shipping

Unless the item received is damaged, defective, or incorrect, return shipping costs are the responsibility of the customer.

How to Request a Return

To request a return, contact our customer support team with your order number and the reason for the return. We will provide the next steps if your order qualifies.

Oddly reserves the right to refuse returns that do not meet the conditions outlined above.